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Should your product require attention then please ensure it is safely packed and send it for our attention to: SUKL, Vanwall Road, Maidenhead, SL6 4UW. We recommend that you use an insured delivery as we cannot be held responsible for items lost in transit. You do not need to send the gift box but do enclose the warranty form if appropriate or proof or purchase. In addition, please enclose a letter fully describing the problem or symptoms being encountered. Remember to include your name, address and contact telephone number. Once you have sent your item in for a repair estimate, you will receive a letter which will give logon details for as well as the estimate itself. This service website allows you to decide whether or not to proceed with your repair and to check the current status - available throughout the day.

SEIKO U.K. Limited
SC House
Vanwall Road

Tel: 01628-770988
Fax: 01628-770655

Email: [email protected]

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